____ es un programa pagado para vendedores donde Amazon se encarga del servicio al cliente en tu nombre para los pedidos gestionados por el vendedor.

Amazon Customer Service for FBM (Fulfilled by Merchant) orders is a paid program where Amazon handles customer inquiries and issues on behalf of sellers. This service allows sellers to maintain control over their inventory and fulfillment while leveraging Amazon's robust customer support infrastructure. This can be particularly beneficial for smaller businesses or those with limited customer service resources, as it ensures professional and timely responses to buyer questions, returns, and other post-purchase concerns. Amazon Monitoring Services is not a recognized program for customer service. Amazon Buyer-Seller Messaging allows direct communication between buyers and sellers, but Amazon does not manage these interactions on the seller's behalf.