A client uses a matrix organization for an agile project. The project manager is on-site with stakeholders from various departments. How should the project manager manage these stakeholders?
Choose an answer
Tap an option to check your answer.
Correct answer: Because there are different perspectives, perform a stakeholder analysis and act based on the outcome.
Why this is the answer
The correct answer emphasizes a core project management principle: understanding and managing diverse stakeholder needs. A matrix organization, by its nature, involves stakeholders from different functional departments, each with potentially conflicting priorities. Performing a stakeholder analysis (identifying, analyzing, and planning engagement for stakeholders) is crucial to understand their interests, influence, and impact on the project, allowing the project manager to prioritize and tailor communication and engagement strategies effectively. "All stakeholders matter, so follow directions from management and key stakeholders" is too simplistic and doesn't account for conflicting interests or the need for analysis. "Because the project manager is on-site, follow directions of all key stakeholders" is also problematic as it doesn't prioritize or reconcile conflicting demands. "This is an agile project, so listen only to the project manager's supervisor and the organization's functional managers" is incorrect because agile projects highly value continuous stakeholder collaboration and feedback from all relevant parties, not just a select few.
Pass your exam — without the endless answer hunt
Get every verified question and explanation for this exam in one place, and save hours of prep. 1,000+ certifications · 20+ languages · free to start.
Pass your exam faster → No card needed