A company has moved workloads to AWS and wants operational support to run at scale more efficiently and securely. Which AWS offering should they use for hands-on operational management?

AWS Managed Services (AMS) provides ongoing operational management for AWS environments, helping companies operate more efficiently and securely at scale. AMS offers proactive monitoring, incident management, patch management, security, and cost optimization, effectively acting as an extension of an organization's IT team. AWS Support provides technical assistance and guidance for AWS services but does not offer hands-on operational management. The AWS Cloud Adoption Framework (AWS CAF) offers guidance and best practices for cloud adoption but is not an operational service. The AWS Well-Architected Framework provides architectural best practices for designing and operating reliable, secure, efficient, and cost-effective systems, but it is a framework, not a managed service.