A company is evaluating whether to move from AWS Business Support to AWS Enterprise Support. Which additional benefit does Enterprise Support provide?
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Correct answer: A designated Technical Account Manager (TAM) to help with monitoring and optimization.
Why this is the answer
AWS Enterprise Support provides a designated Technical Account Manager (TAM) who offers proactive guidance, architectural reviews, and helps optimize your AWS environment. This is a key differentiator from Business Support. While Business Support also offers 24/7 access to cloud support engineers and access to the full set of AWS Trusted Advisor checks (as does Developer Support), it does not include a dedicated TAM. Consultative reviews and architectural guidance are part of the services a TAM provides, but the TAM themselves is the distinct additional benefit of Enterprise Support.
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