A company is shifting from predictive to agile. In the last two sprint reviews the product owner said increments did not meet acceptance criteria, while the development team said backlog items cannot be delivered in the agreed 2-week sprints. As a servant leader, how should the project manager resolve this?

The correct answer emphasizes a core agile principle: self-organizing teams are empowered and accountable. As a servant leader, the project manager should facilitate the team in finding their own solutions, rather than dictating them. This approach builds team autonomy and problem-solving capabilities. Extending sprints (incorrect option) might temporarily resolve the issue but doesn't address the underlying problem of estimation or acceptance criteria clarity, and it deviates from the agreed sprint length. Addressing technical debt (incorrect option) is important but not the immediate solution to the current conflict between the product owner and the development team regarding sprint deliverables. Checking OPAs (incorrect option) is a predictive approach and less relevant for fostering self-organization in an agile context.