A company needs to provide customer support that includes voice calls and web chat. Which AWS service should they use?

Amazon Connect is a cloud-based contact center service that allows companies to set up and manage customer service operations, including voice calls and web chat. It provides self-service capabilities, intelligent routing, and agent interfaces to handle customer interactions efficiently. Amazon Aurora is a relational database service, not a contact center solution. Amazon WorkSpaces is a desktop-as-a-service offering, providing virtual desktops to users. AWS Organizations helps manage multiple AWS accounts, but it does not provide customer support functionality.