A company runs production workloads on AWS and must choose the least expensive AWS Support plan that still meets production support needs. Which plan should they choose?
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Correct answer: Business.
Why this is the answer
The Business Support plan is the least expensive option that provides 24/7 phone, chat, and email access to Cloud Support Engineers for production workloads. It also includes a 1-hour response time for impaired production systems and 24-hour response for general guidance. The Developer plan is not suitable for production workloads as it only offers business-hours email support for general guidance. The Enterprise On-Ramp and Enterprise plans offer more comprehensive support, including a Technical Account Manager (TAM) and faster response times, but they are significantly more expensive than the Business plan and exceed the requirement for the least expensive plan meeting production needs.
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