A complex, long-duration project is mostly predictive but the team broke design and execution into smaller packages using a hybrid approach. The business wants to track value delivered by this approach, but no measurable items are defined. What should the project manager do first?

The correct answer is to work with stakeholders to identify measurable benefits and assign accountability. Since the business wants to track value but no measurable items are defined, the project manager's first step is to collaborate with stakeholders to establish clear, quantifiable metrics for the benefits. This ensures that the tracking aligns with business expectations and provides a basis for accountability. Creating a report based on the WBS is a project management activity but doesn't address the lack of defined benefits. Applying a benefits tracking process from a previous predictive project might not be suitable for this hybrid approach, and it still wouldn't define the specific benefits for this project. Researching report templates is premature; the content (what to measure) must be defined before selecting a template.