A customer reported that their applications are not being installed silently on their users' devices. Which of the following troubleshooting areas should you consider when working on an "application install" issue? Select the two correct answers.
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Correct answer: Approve/assign apps, Create/sync users or groups.
Why this is the answer
When applications fail to install silently, two critical areas to investigate are app approval/assignment and user/group synchronization. First, ensure the applications are properly approved in the Managed Google Play Store and assigned to the correct users or device groups. If an app isn't approved or assigned, the device management system won't push it for installation. Second, verify that users or groups are correctly synchronized between your identity provider and the Android Enterprise environment. If users aren't synced or are part of the wrong groups, they won't receive the assigned applications. "Configure provisioning" and "Provision device" are related to initial device setup, not ongoing app installation issues once a device is already managed.
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