A financial company uses ML for various tasks. Which of the following is an example of using a generative AI model?

Summarizing customer complaints is an example of using a generative AI model because it involves creating new text (a summary) from existing text. Generative AI models are designed to produce novel content, such as text, images, or audio. Classifying customers, segmenting customers, and forecasting revenue are all examples of discriminative AI tasks. Discriminative models learn to distinguish between different categories or predict a value based on input data, rather than generating new data.