A functional manager in operations asks the project manager to complete a small additional scope item for a project that was formally closed a few weeks ago. The work seems suitable for daily operations. How should the project manager handle this request?

The project is formally closed, meaning all project activities are complete, and the final product, service, or result has been transferred. Therefore, the project manager no longer has authority or budget for new project work. The correct approach is to first evaluate the request's nature. If it's operational work, it should be handled by the functional manager's team through normal operational channels, not as a project. The project manager should communicate this to the functional manager, potentially guiding them to the appropriate operational process. Submitting a change request is incorrect because the project is closed and cannot accommodate new scope. Checking for alternative resources or confirming budget/resources are premature steps; the first step is to determine if the work is even a project responsibility.