A healthcare organization hired a new compliance specialist whose team feedback has been mediocre. What should the project manager do to help the specialist improve?

The project manager should first coordinate a one-to-one meeting with the specialist to understand the root cause of the mediocre feedback. This direct communication allows for active listening, empathy, and a collaborative approach to identify specific areas for improvement and develop a plan. Escalating to the area manager or informing HR prematurely bypasses the opportunity for direct coaching and resolution, potentially damaging team morale and trust. While allowing time for adjustment can be beneficial, addressing specific feedback proactively through a meeting is a more effective and immediate step to support the specialist's development and project success.