A help desk employee receives a call from someone impersonating the Chief Executive Officer. The caller asks for assistance with resetting a password. Which of the following best describes this event?
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Correct answer: Vishing.
Why this is the answer
Vishing is the correct answer because it describes a social engineering attack conducted over the phone, where an attacker impersonates a legitimate authority figure (like a CEO) to trick a victim into revealing sensitive information or performing an action (like resetting a password). Hacktivism involves using computer networks to promote political or social causes, which is not the scenario described. Blackmail is the act of demanding money or other concessions in exchange for not revealing compromising information, which doesn't fit the described interaction. Misinformation is false or inaccurate information, especially that which is deliberately intended to deceive, but the specific method of delivery via phone impersonation makes vishing the most precise term.
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