A key stakeholder has begun escalating all issues and major requirements to the project sponsor, limiting direct communication with the team. Which two actions should the project manager take to improve the relationship with this stakeholder? (Choose two.)

The project manager needs to re-establish direct communication and trust with the key stakeholder. Promoting an adaptive and transparent environment encourages open communication channels, making it easier for the team and stakeholders to interact directly and resolve issues collaboratively, rather than escalating them. Scheduling regular meetings with the key stakeholder provides a structured opportunity for the project manager to offer updates, address concerns proactively, and receive direct feedback, which helps rebuild rapport and ensures the stakeholder feels informed and heard. Providing training to the team on emotional intelligence and status-reporting techniques is beneficial but doesn't directly address the stakeholder's current behavior of escalating issues. Sharing weekly status reports and submitting performance reports are passive communication methods; they inform but do not facilitate the two-way, direct communication needed to mend the relationship and prevent escalation.