A large project is affecting the surrounding neighborhood. Neighbors are unhappy and their resistance could threaten the project deadline. Which two actions should the project manager take? (Choose two.)

The project manager should analyze the situation to understand the root causes of the neighborhood's negative attitude. This involves identifying their concerns, whether they are about noise, traffic, environmental impact, or other issues. Without understanding the problem, effective solutions cannot be developed. Once the concerns are understood, setting up a meeting with neighborhood representatives is crucial. This proactive engagement allows for open communication, provides a platform to address their concerns directly, and offers an opportunity to find mutually beneficial solutions or compromises, thereby gaining their cooperation. Sending polite letters is unlikely to be effective in resolving deep-seated resistance. Asking the customer for a deadline extension or involving the mayor are reactive measures that do not address the core stakeholder issue and may damage relationships or escalate the problem unnecessarily.