A new AWS customer needs programmatic (API) access to interact with AWS Support. Which support plan should they choose to get this capability at the lowest cost?
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Correct answer: AWS Business Support.
Why this is the answer
AWS Business Support is the lowest-cost plan that offers programmatic access to AWS Support cases via the AWS Support API. This is crucial for customers who need to integrate support case management into their existing systems or automate support workflows. AWS Basic Support does not include programmatic access. AWS Developer Support offers limited technical support but lacks API access for support cases. AWS Enterprise Support also provides programmatic access, but it is a significantly more expensive plan designed for large-scale, mission-critical workloads, making Business Support the most cost-effective option for this specific requirement.
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