A new member joins a self-organizing team but is reluctant to speak or participate in discussions and decisions. Which two actions should the team take to engage this new member? (Choose two.)

Coaching the new team member directly addresses their reluctance by providing support and guidance to help them integrate and participate more effectively. This is a proactive and empathetic approach. Facilitating an open discussion on all ideas and perspectives creates a safe and inclusive environment where the new member feels their contributions are valued, encouraging them to speak up. Reconsidering team norms might be helpful but is less direct than coaching or creating an inclusive discussion. Reporting to the project manager escalates the issue prematurely and doesn't directly solve the engagement problem. Forcing participation is counterproductive and can increase reluctance.