A new team member asks how much they need to learn about the organizational process assets (OPAs) on the company intranet. Another team member says only the basics are needed, but the project manager believes the new member should learn everything. What should the project manager do?

The project manager should clarify the relevance of reviewing the documentation on the intranet. This approach directly addresses the new team member's question by explaining why certain OPAs are important, rather than simply mandating a review. Understanding the purpose behind the documentation will help the new team member prioritize learning and apply the information effectively. Creating a training schedule is prescriptive and might not be efficient if not all OPAs are equally relevant to the new member's role. Escalating to a functional manager is an overreaction to a simple inquiry about onboarding resources. Asking a senior team member to navigate is helpful but doesn't resolve the underlying question about relevance and necessity.