A new team member joins a team that consistently delivers each iteration but does not understand many of the team's processes and begins to negatively impact the schedule. What should the project manager do?
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Correct answer: Schedule time within iterations to mentor the new team member..
Why this is the answer
The new team member is impacting the schedule due to a lack of understanding of team processes. Mentoring addresses this root cause by providing direct guidance and knowledge transfer, integrating the new member effectively without disrupting the team's existing rhythm. This proactive approach helps the team member become productive quickly. Assigning simpler tasks might temporarily mitigate the impact but doesn't solve the underlying knowledge gap. A performance improvement plan is premature and overly punitive given the newness of the team member and the clear reason for the struggle. Asking another team member to take on work is a short-term fix that burdens others and doesn't develop the new team member's capabilities.
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