A newly assigned project manager takes over an existing software project with a lean team of key stakeholders, SMEs, and senior developers. During a status review, the manager finds the team lacks direction and enthusiasm. What should the new project manager do?
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Correct answer: Encourage team participation in decisions and empower the team..
Why this is the answer
The best approach is to encourage team participation and empower them. A lack of direction and enthusiasm often stems from feeling disengaged or having little ownership. By involving the team in decision-making, the project manager can leverage their expertise, build commitment, and foster a sense of purpose, directly addressing the observed issues. Simply ensuring tasks are performed as planned doesn't address the underlying morale problem. Meeting with the sponsor is premature without first understanding the team's perspective and attempting internal solutions. While team-building and updating the risk register are good practices, they don't directly tackle the core problem of a lack of direction and enthusiasm as effectively as empowerment and participation.
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