A newly kicked-off project shows that team members have different expectations, and these misunderstandings are hurting productivity. Which document should the project manager use as a guide to resolve this?

The team charter is the correct answer because it defines the team's operating guidelines, including roles, responsibilities, communication protocols, decision-making processes, and conflict resolution procedures. By referring to the team charter, the project manager can guide the team in understanding their agreed-upon norms and resolve misunderstandings that are impacting productivity. Project organizational charts show reporting relationships but don't detail team operating agreements. The project charter authorizes the project and outlines high-level objectives, not team-specific expectations. The stakeholder register lists stakeholders and their engagement levels but doesn't govern internal team dynamics.