A project is in the knowledge transfer phase. Several SMEs visited the client site and documented various process deviations but did not share them with the project team. How can the project manager ensure knowledge is transferred across the team?
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Correct answer: Ask the SMEs to upload and share the knowledge transfer documents with all team members via the project management information system (PMIS)..
Why this is the answer
The correct answer is to ask the SMEs to upload and share the knowledge transfer documents with all team members via the project management information system (PMIS). This directly addresses the problem of documented deviations not being shared. The PMIS is a central repository for project information, ensuring all team members have access to critical knowledge. The other options are less effective: Asking the team to hold a deviation log review and threatening project delays is confrontational and may not resolve the underlying issue of unshared knowledge. Running a lessons-learned session during project closure is too late to address current deviations and facilitate real-time knowledge transfer. Asking the PMO to give real-time visibility is an indirect approach; the SMEs are the source of the information and should be directly involved in sharing it.
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