A project manager accepted a delivery at the project site but the items were poor quality. The vendor fixed the items, and more deliveries from this vendor are expected. What should the project manager do going forward?

The project manager should review the contract requirements and ask for applicable evidence for quality assurance because this is a proactive and contractually sound approach. The contract should outline the quality standards and the vendor's responsibilities. Requesting evidence ensures the vendor is adhering to agreed-upon quality processes before delivery, preventing future issues. Allocating extra time to inspect deliveries is reactive and costly, as it places the burden of quality control on the project team rather than the vendor. Having the vendor issue quality documentation prior to delivery is a good step, but it's secondary to understanding what the contract already stipulates and what evidence is required. Calling the vendor for a verbal guarantee is insufficient and offers no contractual recourse or assurance.