A project manager acting as a servant leader is struggling to meet deadlines on a critical roadway construction project because the team is underperforming. To get the project back on schedule, what should the project manager do first?
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Correct answer: Empower the team members to perform their work and hold each person accountable to improve the schedule..
Why this is the answer
A servant leader prioritizes the team's growth and well-being, enabling them to achieve project goals. Empowering team members to take ownership of their work and holding them accountable aligns with this philosophy, fostering a sense of responsibility and improving performance. Notifying the sponsor or requesting more resources without first addressing team performance internally is premature and doesn't embody servant leadership. Threatening the team with sponsor disapproval is a demotivating approach that undermines trust. Daily task assignment micro-manages the team, which is contrary to empowerment and servant leadership principles.
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