A project manager joins a banking IT project whose team has used a predictive approach for over 10 years. Management wants to adopt agile. After introducing agile, many team members resist since their performance has been above average. Which two actions should the project manager take? (Choose two)

The team's resistance stems from a lack of familiarity with agile and a comfort with their established, successful predictive methods. Training sessions (Correct) are crucial to educate the team on agile principles, practices, and benefits, addressing their knowledge gaps and helping them understand how agile can still lead to high performance. Brainstorming with the team (Correct) to understand project specifics and explore alternative approaches fosters collaboration and empowers them to contribute to the solution. This approach respects their experience and allows for a tailored adoption, rather than a top-down mandate. Interviewing resistant members to persuade them is less effective than collaborative problem-solving. Defining a product backlog and creating a Kanban board are specific agile practices that should follow, not precede, foundational understanding and buy-in. Meeting with management to mandate agile would likely increase resistance rather than resolve it.