A project manager joins an existing project. One stakeholder is unhappy with the frequency and types of updates and requests more information be shared. What should the project manager do next?

The best next step is to schedule a meeting with the stakeholder to understand their specific concerns and needs regarding communication. This proactive approach allows the project manager to gather detailed information about the desired frequency, format, and content of updates. Simply updating the communications management plan immediately without understanding the root cause might lead to ineffective changes. Consulting the scope baseline is incorrect as it defines project deliverables, not communication preferences. Telling the stakeholder to wait for an annual review is dismissive and could escalate dissatisfaction, damaging the project manager-stakeholder relationship.