A project manager leads a large project with 70 stakeholders and has heard conflicting customer expectations, leaving some requirements unclear. What should the project manager do to build consensus on the requirements?

Organizing a face-to-face meeting with all stakeholders is the most effective way to build consensus when requirements are unclear and expectations conflict. This approach allows for direct communication, immediate clarification of misunderstandings, and the opportunity to negotiate and find common ground. It fosters collaboration and ensures all voices are heard, leading to a shared understanding and agreement on requirements. Escalating to management might delay the process and doesn't directly address the underlying conflict. A survey is too impersonal for resolving conflicting expectations and won't facilitate real-time discussion. Using expert judgment alone would bypass stakeholder input and likely lead to dissatisfaction and further conflict.