A project manager oversees three virtual teams; Team A is in a different time zone from Teams B and C. Team A feels excluded because information arrives late or is missed and B and C prioritize each other. Guidelines exist but need improvement. Which two actions should the project manager take to improve collaboration? (Choose two.)
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Correct answer: Update the communications management plan and encourage teams to review it promptly and proactively., Schedule weekly progress meetings with all three teams and rotate key roles among them..
Why this is the answer
Updating the communications management plan is crucial because it provides a formal framework for how information should be shared, addressing the root cause of Team A feeling excluded due to late or missed information. Encouraging prompt review ensures all teams understand and adhere to the updated guidelines, fostering proactive communication. Scheduling weekly progress meetings with all three teams and rotating key roles directly addresses the feeling of exclusion by ensuring all teams are equally involved in discussions and decision-making, promoting a sense of shared responsibility and improving overall collaboration. Creating a status reporting template is a good step but doesn't fully address the underlying communication breakdown or foster direct collaboration. Temporary exchanges are often impractical and costly for virtual teams. Holding daily meetings with each team is inefficient and doesn't promote cross-team collaboration as effectively as joint meetings.
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