A project replaced the product owner with someone who knows less about the product than the rest of the team. The team disregards the new product owner's opinions and relies mainly on the project manager. What should the project manager do?

The project manager (PM) should schedule time to share insights with the new product owner (PO) about the product and project information. This is the most direct and effective way to address the PO's knowledge gap, enabling them to make informed decisions and gain the team's respect. The PM acts as a facilitator and coach, helping the PO integrate and contribute meaningfully. Working with the PMO to create an onboarding plan is a good long-term strategy but doesn't immediately address the current issue of the PO's lack of knowledge and the team's disregard. Assuming the PO role is inappropriate; it undermines the PO's authority and responsibility, and the PM's role is to enable, not replace. Organizing a team-building activity without addressing the root cause (the PO's knowledge gap) is unlikely to resolve the team's lack of confidence in the PO's decisions.