A project team is shifting from predictive to agile. The manager wants to reduce production support issues; the operations handover is a recurring problem. What should the project manager do to improve this?

Engaging operations teams in retrospectives and demos directly addresses the recurring handover problem. Retrospectives allow the team to identify and solve issues related to operations handovers, while demos provide a platform for operations to see and provide feedback on the product early, ensuring their needs are met before deployment. Incorporating their feedback throughout the project lifecycle improves the quality of the handover and reduces post-production support issues. Prioritizing backlog items for support requirements and producing manuals is a good practice but doesn't actively involve operations in the problem-solving process for the handover itself. Encouraging early stakeholder participation is generally beneficial but less specific to solving the operations handover issue than direct involvement in feedback loops. Inviting operations to daily standups might be disruptive and less effective than dedicated feedback sessions like retrospectives and demos, as standups are primarily for the development team's daily synchronization.