A senior project manager is assigned to lead a group of project managers on a large initiative. A key stakeholder repeatedly bypasses the senior project manager and gives instructions directly to the other project managers. What should the senior project manager do?
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Correct answer: Evaluate the stakeholder analysis to identify the stakeholder’s influence..
Why this is the answer
The senior project manager should first evaluate the stakeholder analysis. This will help understand the stakeholder's influence, interests, and engagement level, providing context for their behavior. It's crucial to understand why the stakeholder is bypassing the senior project manager before taking action. Telling project managers to document instructions is a reactive measure that doesn't address the root cause of the communication breakdown. Reviewing the benefits realization plan is not directly related to resolving the immediate communication issue. Escalating to sponsors and the stakeholder's manager might be necessary later, but it's premature without first understanding the stakeholder's position and influence, which the stakeholder analysis provides. A direct confrontation or escalation without prior analysis could damage relationships unnecessarily.
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