A sponsor requires that established quality standards be met and asks for stable measures to ensure quality. Which three actions should the project manager take? (Choose three.)
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Correct answer: Identify during iteration planning the acceptance criteria that satisfy the quality standards., Analyze lessons learned to determine appropriate testing metrics for quality standards., Incorporate performance metrics on verified deliverables in accordance with quality standards..
Why this is the answer
The sponsor's request for stable measures to ensure quality points to proactive and continuous quality management. Identifying acceptance criteria during iteration planning (a) ensures quality is built in from the start, defining what "done" means for each increment. Analyzing lessons learned (c) helps the team leverage past experiences to select effective testing metrics, improving future quality efforts. Incorporating performance metrics on verified deliverables (d) provides objective data to assess adherence to quality standards throughout the project lifecycle. Identifying acceptance criteria during the retrospective (b) is too late; quality should be defined before work begins. Performing a risk analysis (e) is a valuable activity but doesn't directly establish stable measures for ensuring quality; it assesses the consequences of failing to meet them.
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