A team member consistently prolongs discussion topics during meetings, taking more time than necessary. Other members feel their time is not being respected. What should the project manager do?
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Correct answer: Tell the team that open discussions are important but remind everyone to follow the ground rules..
Why this is the answer
The project manager should reinforce existing ground rules, which likely cover meeting etiquette and time management. This approach acknowledges the value of open discussion while gently reminding all team members, including the one prolonging discussions, about the importance of adhering to agreed-upon norms for efficient meetings. Directly asking one member to limit comments (second option) can be seen as singling them out and might cause resentment. Asking the team to accept the behavior (third option) dismisses the legitimate concerns of other team members and doesn't address the underlying issue of inefficiency. While empowering the team to self-organize (fourth option) is generally good, this specific issue requires the PM to facilitate adherence to established norms, especially if the team is already feeling disrespected.
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