A team member is anxious about working on the current project due to personal conflicts on past projects, but the project manager believes they can add value. What should the project manager do to maximize this team member's contribution?
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Correct answer: Advise the team member to concentrate on the current project and treat past conflicts as lessons learned..
Why this is the answer
The correct option focuses on moving forward and applying lessons learned, which is a core project management principle. The project manager should encourage the team member to concentrate on the current project's objectives and use their past experiences constructively, rather than dwelling on negative aspects. "Advise the team member not to disclose personal issues from past projects to the whole team" is incorrect because it avoids addressing the team member's anxiety and doesn't help them integrate or contribute effectively. "Consult the project sponsor about whether sharing personal past information with the team is permitted" is incorrect; personal issues are not typically a sponsor's concern, and this action doesn't directly help the team member overcome their anxiety. "Consult HR and review company policies before advising the team member" is incorrect because while HR is a resource for serious issues, this situation primarily requires a project management approach to team dynamics and individual motivation, not a policy review.
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