A team member routinely misses team meetings but consistently completes their assigned work on time. Other team members think this person should attend meetings. What should the project manager do?
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Correct answer: Understand the reason for the team member’s absence and encourage them to attend future meetings..
Why this is the answer
The project manager should first understand why the team member is missing meetings. There might be a valid reason, such as conflicting priorities, time zone issues, or a perception that the meetings are not valuable to their work. Once the reason is understood, the project manager can then encourage attendance by explaining the value of their presence and the impact of their absence on team collaboration and information sharing. Reviewing and updating ground rules without understanding the root cause is a premature and potentially authoritarian step. Assigning the person to facilitate the next meeting could be seen as punitive and might not address the underlying issue. Allowing team members to skip meetings if they complete tasks on time undermines team cohesion and the purpose of collaborative meetings.
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