A team struggled with multiple issues during an iteration. The project lead facilitated a discussion and the team created new team agreements. In the next iteration, some of the same issues reappear. What should the project lead do next?
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Correct answer: Challenge the team to determine if the issues surfaced again because agreements were not followed.
Why this is the answer
The project lead should challenge the team to determine if the issues resurfaced because the agreements were not followed. This approach encourages team accountability and self-reflection, which are core tenets of agile methodologies. By facilitating a discussion focused on adherence to their own agreements, the project lead empowers the team to identify root causes and take ownership of solutions. Notifying senior management is an escalation that bypasses team self-organization and problem-solving. Posting agreements is a passive step that doesn't address the underlying issue of non-adherence. While letting the team self-organize is generally good, in this specific scenario, the project lead needs to actively facilitate a review of the existing agreements and their implementation, rather than simply hoping the team will independently resolve the recurring problem.
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