A Windows 11 device (Device1) enrolled in Intune has been offline for 30 days. You must remove Device1 from Intune immediately and ensure that if it later checks in, any Intune-provisioned apps and data are removed, while user-installed apps, personal data, and OEM apps remain. Which action should you use?

The Delete action removes the device record from Intune immediately. If the device later comes online and checks in, Intune will detect that the device is no longer managed and will initiate a full device wipe, removing all Intune-provisioned apps and data, while preserving user-installed apps, personal data, and OEM apps. This aligns with the requirement to remove Intune-provisioned data while keeping personal data. The Retire action removes only company data and apps, but it requires the device to be online to receive the command. Since Device1 is offline, Retire would not execute immediately. The Fresh Start action reinstalls Windows, removing all apps and data, which is too aggressive. Autopilot Reset is used to reset a device to a business-ready state, but it also requires the device to be online and is not designed for immediate removal of an offline device.