After completing a project involving users in multiple countries, the project manager's supervisor asks whether the users were satisfied with how the project was run. Which two actions should the project manager take? (Choose two.)

To assess user satisfaction with how the project was run, sending a questionnaire to project participants (including users) is a direct and effective way to collect their feedback. This provides quantifiable and qualitative data on their experience. Preparing lessons learned from the project phase is also crucial because it involves analyzing what went well and what didn't, including aspects of project execution that would directly impact user satisfaction. This process helps document insights for future projects. Referring to the communications management plan is a guideline for how to communicate, not a method for gathering satisfaction data. Obtaining formal acceptance of the new process is about product acceptance, not satisfaction with project execution. Delivering project materials and asking for comments is less structured and comprehensive than a dedicated questionnaire for assessing satisfaction with project execution.