After the first sprint, the operations director tells the CEO operations cannot support the new product due to poor performance. The facilitator learns performance data exists in the application server log. How should this complaint be handled?

Inviting a member of the operations team to participate in validation and sprint meetings is the best approach because it promotes direct collaboration and early involvement. This allows operations to provide real-time input on performance concerns, understand the product's development, and contribute to solutions, preventing future issues. Placing the issue on the board agenda is premature and escalates without attempting to resolve it at the team level. Adding the complaint to the product backlog is insufficient as it doesn't address the immediate need for operational input and collaboration; it merely queues the problem. Asking the operations director to define acceptance criteria is a good step but comes after establishing direct involvement and understanding the existing data.