Which of the following is a customer engagement tool available on Seller Central?

Customer Service by Amazon

Customer Report Center

Buyer-Seller Messaging Service


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Which of the following is a customer engagement tool available on Seller Central?


Explanation: **Buyer-Seller Messaging Service** is the correct answer because it is a customer engagement tool available on Seller Central that allows sellers to communicate directly with customers in a secure, Amazon-approved manner. This service enables sellers to respond to customer inquiries, provide order updates, resolve issues, and offer personalized customer service, all while ensuring that communications are compliant with Amazon's policies. By using Buyer-Seller Messaging, sellers can build stronger relationships with customers, improve the overall customer experience, and address any concerns promptly. In contrast, Customer Service by Amazon is a program that handles customer service on behalf of sellers, and the Customer Report Center is a tool for viewing performance reports, not for direct customer engagement.

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