An administrator at a small business notices an increase in support calls from employees who receive a blocked page message after trying to navigate to a spoofed website. Which of the following should the administrator do?

Implementing security awareness training directly addresses the root cause of users navigating to spoofed websites: a lack of user vigilance and understanding of phishing tactics. Training can teach employees how to identify malicious links, recognize social engineering attempts, and report suspicious activity, thereby reducing the likelihood of them falling victim to spoofing. Deploying multifactor authentication (MFA) is a strong security control, but it primarily protects against unauthorized access after credentials might be compromised, not against users initially visiting a spoofed site. Decreasing web filter settings would be counterproductive, as it would likely allow more malicious sites to be accessed, increasing risk. Updating the acceptable use policy (AUP) might state that users shouldn't visit malicious sites, but without training, it doesn't equip them with the knowledge to identify and avoid such sites.