An agile software project has quality issues on every release, causing many production problems. What should the project manager do to resolve this and improve quality?

The retrospective is a core agile ceremony designed for continuous improvement. By facilitating a retrospective focused on quality issues, the project team can collectively identify the root causes, brainstorm solutions, and commit to an improvement plan, fostering ownership and sustainable change. Hiring an external firm adds cost and a layer of inspection rather than prevention, which is less effective for long-term quality improvement. Incentivizing defect finding can lead to an increase in reported defects without addressing underlying quality problems in the development process. Replacing staff is a drastic and costly measure that doesn't guarantee improved quality without understanding the systemic issues.