An agile team released version two of its product, but feedback shows many bugs that harm the user experience. What should the project manager do?
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Correct answer: Facilitate the next retrospective, guiding the team to analyze root causes and propose solutions.
Why this is the answer
The correct answer is to facilitate the next retrospective, guiding the team to analyze root causes and propose solutions. In agile, retrospectives are key events for continuous improvement. The team collaboratively identifies what went well, what didn't, and why, then devises actionable plans to improve. This approach empowers the team to own the solution and fosters a culture of learning. Hiring an external consultancy might address symptoms but doesn't build internal capability or address systemic issues. Proposing incentives for bug fixing could lead to a focus on quantity over quality or discourage proactive prevention. Closely assessing technical skills might be part of a solution, but it's a top-down approach that bypasses the team's immediate opportunity for self-correction and analysis during a retrospective.
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