An AI agent answers customer questions using product manuals. Which approach will increase customer trust in the agent's answers?

Including links to the referenced product manual sections in the response directly demonstrates the source of the information, allowing customers to verify the answers and understand their origin. This transparency builds trust by providing evidence for the agent's claims. Displaying the model's confidence score might be confusing to users who don't understand what the score represents and doesn't provide verifiable evidence. Creating an agent avatar that looks like a computer is a superficial aesthetic change that doesn't address the factual accuracy or trustworthiness of the information. Training the agent to match the company's brand voice improves user experience and consistency but does not inherently provide evidence for the correctness of the answers.