An organizational policy requires project managers to perform two audits per month: one on their own project and one on another project manager's project. After a recent audit, team members said it is unfair to have peers audit their deliverables. What should the project manager do to prevent this situation?

The correct answer is to include an audit policy in the scope management plan. This proactive approach ensures that all stakeholders, including team members, are aware of and understand the audit requirements and processes from the project's outset. By documenting the policy, its purpose, and how it will be conducted, the project manager can manage expectations and address potential concerns before they arise, fostering transparency and acceptance. Asking the organization to remind staff that audits are mandatory is a reactive measure that doesn't address the underlying concern about fairness. Replacing audits with informal meetings would compromise quality assurance and compliance, as audits are formal processes. Conducting audits less frequently would also undermine quality control and adherence to organizational policy.