You've owned a successful online retail business for a decade. Though the product and marketing strategy hasn't changed, shoppers' behavior has changed—they tend to be buying less and less with each transaction. Which two actions should you take? Choose two. Select 2 Correct Responses

Uncover the needs to meet the requirements of curious and impatient consumers.

Provide personalized experiences that meet shopper expectations online or in-store.

Continue with your current marketing strategy, as shopping behavior changes regularly and will balance out.

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Choose an option to see if it’s correct. Check the explanation below. Learn Smarter, not Harder.

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Explanation: You’ve owned a successful online retail business for a decade. Though the product and marketing strategy hasn’t changed, shoppers’ behavior has changed—they tend to be buying less and less with each transaction. Which two actions should you take? Choose two. Select 2 Correct Responses


Explanation: In response to the shifting shopping behavior observed in your online retail business, it's crucial to **uncover the needs to meet the requirements of curious and impatient consumers** and **provide personalized experiences that meet shopper expectations online or in-store**. Understanding the evolving needs and preferences of consumers is vital for adapting your business strategy to align with their expectations. By uncovering these needs, you can identify pain points or areas where your current approach may be falling short, allowing you to make necessary adjustments to better cater to your target audience. Additionally, providing personalized experiences demonstrates to customers that you value their individual preferences and can enhance their overall shopping experience, fostering loyalty and repeat purchases. These actions can help you remain competitive in a dynamic market landscape and ensure continued success for your online retail business. Therefore, selecting **Uncover the needs to meet the requirements of curious and impatient consumers** and **Provide personalized experiences that meet shopper expectations online or in-store** aligns with addressing the changing consumer behavior and fostering business growth in response to these shifts.
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