You're looking to buy six chairs for your new dining room table. A retailer advertises the price for one dining chair in an ad, but the image in the ad is a dining table with six chairs. When users click on the ad, they land on the product page with one chair. Which Shopping ads policy is the advertiser violating?
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Correct answer: Misrepresentation of self or product.
Why this is the answer
The advertiser is violating the "Misrepresentation of self or product" policy. This policy prohibits advertisers from providing inaccurate, untrue, or misleading information about themselves or their products. In this scenario, the ad image shows six chairs, implying a set or a different offering, while the ad text and landing page only refer to a single chair. This creates a misleading expectation for the user. "Usefulness" is not a specific Shopping ads policy. "Return policy" relates to the terms of returns, not the initial product representation. "Unsupported Shopping content" refers to disallowed product types or content, which isn't the issue here; the product itself (a chair) is supported.
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