Your colleague has a campaign running across multiple platforms including mobile web, mobile app, and desktop web. When they review their campaign, they notice that mobile-specific metrics aren't appearing.What could be the reason for this error?
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Correct answer: Mobile reporting dimensions were left out of Report Builder..
Why this is the answer
In Campaign Manager 360, if mobile-specific metrics aren’t appearing in a multi-platform campaign, it is likely because mobile reporting dimensions were left out of Report Builder, meaning the report isn’t segmented by device type or platform, so metrics for mobile web and mobile app impressions and conversions aren’t displayed even though the campaign ran on those platforms.
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