As a zero-touch reseller, how can you deregister a device? Select All Correct Responses
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Correct answer: Use the device upload CSV and specify 0 in the owner column., Search for the device and select deregister..
Why this is the answer
As a zero-touch reseller, you have two primary methods to deregister a device. The most direct way is to search for the specific device within the zero-touch portal and then select the "Deregister" option. This immediately removes the device from zero-touch management. Alternatively, for bulk operations, you can use the device upload CSV. To deregister devices using this method, you must specify '0' in the owner column for each device you wish to deregister. This tells the system to remove the device's zero-touch assignment. Factory wiping a device only resets the device itself; it does not deregister it from the zero-touch portal. Specifying '-1' in the owner column is not a valid command for deregistration.
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