At sprint planning the product owner wants to prioritize high-business-value items, but the team is worried about technical debt and infrastructure dependencies. How should the project manager handle this?

The project manager, acting as a servant leader, should facilitate a collaborative discussion to resolve the conflict. A voting exercise, such as dot voting or Fist of Five, allows all team members (including the Product Owner) to express their perspectives and rationale, fostering shared understanding and a more informed decision. This approach aligns with agile principles of self-organizing teams and transparency. Supporting the sponsor, product owner, or development team exclusively would disregard other valid concerns and undermine team autonomy and collaboration. The goal is to find a balanced solution that addresses both business value and technical health.